{"id":486,"date":"2022-03-21T13:31:08","date_gmt":"1999-01-01T00:00:00","guid":{"rendered":"https:\/\/demo.creativethemes.com\/blocksy\/modern-shop\/?page_id=486"},"modified":"2023-11-22T11:07:37","modified_gmt":"2023-11-22T10:07:37","slug":"politica-de-cambios-y-devoluciones","status":"publish","type":"page","link":"https:\/\/osopadel.com\/en_us\/politica-de-cambios-y-devoluciones\/","title":{"rendered":"EXCHANGES AND RETURNS POLICY"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"486\" class=\"elementor elementor-486\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ddcee25 e-con-full e-flex e-con e-parent\" data-id=\"ddcee25\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6f8e5a1 e-con-full e-flex e-con e-child\" data-id=\"6f8e5a1\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8bca367 e-flex e-con-boxed e-con e-child\" data-id=\"8bca367\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-80eaa2c elementor-widget elementor-widget-image\" data-id=\"80eaa2c\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1381\" height=\"506\" src=\"https:\/\/i0.wp.com\/osopadel.com\/wp-content\/uploads\/2023\/08\/OSO-logo-white.png?fit=1381%2C506&amp;ssl=1\" class=\"attachment-full size-full wp-image-3975\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/osopadel.com\/wp-content\/uploads\/2023\/08\/OSO-logo-white.png?w=1381&amp;ssl=1 1381w, https:\/\/i0.wp.com\/osopadel.com\/wp-content\/uploads\/2023\/08\/OSO-logo-white.png?resize=500%2C183&amp;ssl=1 500w, https:\/\/i0.wp.com\/osopadel.com\/wp-content\/uploads\/2023\/08\/OSO-logo-white.png?resize=1000%2C366&amp;ssl=1 1000w, https:\/\/i0.wp.com\/osopadel.com\/wp-content\/uploads\/2023\/08\/OSO-logo-white.png?resize=300%2C110&amp;ssl=1 300w, https:\/\/i0.wp.com\/osopadel.com\/wp-content\/uploads\/2023\/08\/OSO-logo-white.png?resize=1024%2C375&amp;ssl=1 1024w, https:\/\/i0.wp.com\/osopadel.com\/wp-content\/uploads\/2023\/08\/OSO-logo-white.png?resize=768%2C281&amp;ssl=1 768w\" sizes=\"(max-width: 1290px) 100vw, 1290px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7841956 e-flex e-con-boxed e-con e-parent\" data-id=\"7841956\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9b20994 elementor-widget elementor-widget-heading\" data-id=\"9b20994\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">EXCHANGES AND RETURNS POLICY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5e57d47 e-flex e-con-boxed e-con e-parent\" data-id=\"5e57d47\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c1bd3b elementor-widget elementor-widget-text-editor\" data-id=\"7c1bd3b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a77db34 elementor-widget elementor-widget-text-editor\" data-id=\"a77db34\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\">At OSO Padel, we want to ensure your satisfaction with our products. If you need to exchange or return an item, please review the following policy<\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-514b92e e-flex e-con-boxed e-con e-parent\" data-id=\"514b92e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-924ccfd elementor-widget elementor-widget-text-editor\" data-id=\"924ccfd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Exchanges:<\/strong> We offer exchanges for products that are defective, damaged during shipping, or if you received the wrong item. Exchanges are subject to product availability.<\/p><p><strong>Returns:<\/strong> Returns are accepted for products that are defective, damaged during shipping, or if you are unsatisfied with the item received. Please note that certain items, such as personalized or custom-made products, may not be eligible for return unless they are defective or damaged<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-868bf2b e-flex e-con-boxed e-con e-parent\" data-id=\"868bf2b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-244815b elementor-widget elementor-widget-heading\" data-id=\"244815b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Return\/Exchange Period\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3c1797f e-flex e-con-boxed e-con e-parent\" data-id=\"3c1797f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-18499c3 elementor-widget elementor-widget-text-editor\" data-id=\"18499c3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\"><strong>Defective or Damaged Products:<\/strong> If you receive a defective or damaged product, please contact us within 7 days of receiving the item to initiate the return or exchange process.<\/span><\/p><p><span style=\"font-weight: 400;\"><strong>Unsatisfied with Product:<\/strong> If you are unsatisfied with the product received, you may initiate a return within 14 days of receiving the item. The product must be in its original condition, unused, and in its original packaging.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-79f9db0 e-flex e-con-boxed e-con e-parent\" data-id=\"79f9db0\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7f126cb elementor-widget elementor-widget-heading\" data-id=\"7f126cb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Return\/Exchange Process<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8583916 e-flex e-con-boxed e-con e-parent\" data-id=\"8583916\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6dbe6ea elementor-widget elementor-widget-text-editor\" data-id=\"6dbe6ea\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\"><strong>Initiate the Return\/Exchange:<\/strong> To initiate a return or exchange, please contact our customer service team through the contact information provided on our website. Provide us with your order details, reason for return\/exchange, and any supporting evidence, such as photographs of the defect or damage.<\/span><\/p><p><span style=\"font-weight: 400;\"><strong>Return Shipping:<\/strong> We will provide you with instructions on how to return the item. You will be responsible for shipping the product back to us, unless the return is due to a mistake on our part or a defective\/damaged product. We recommend using a trackable shipping method for your return.<\/span><\/p><p><span style=\"font-weight: 400;\"><strong>Product Inspection and Processing:<\/strong> Once we receive the returned item, our team will inspect it to ensure it meets the eligibility criteria. If the return is approved, we will process your refund or initiate the exchange as per your request.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-79051b8 e-flex e-con-boxed e-con e-parent\" data-id=\"79051b8\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-224dd82 elementor-widget elementor-widget-heading\" data-id=\"224dd82\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Refunds\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-86b06b6 e-flex e-con-boxed e-con e-parent\" data-id=\"86b06b6\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-37e0e7c elementor-widget elementor-widget-text-editor\" data-id=\"37e0e7c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\"><strong>Refund Method:<\/strong> Approved refunds will be issued to the original payment method used for the purchase. <\/span><span style=\"font-weight: 400;\">Please allow a reasonable processing time for the refund to be reflected in your account.<\/span><\/p><p><span style=\"font-weight: 400;\"><strong>Refund Amount:<\/strong> The refund will include the original purchase price of the item, excluding any shipping charges or additional fees, unless the return is due to a mistake on our part or a defective\/damaged product.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-56d0dd4 e-flex e-con-boxed e-con e-parent\" data-id=\"56d0dd4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f2cfed0 elementor-widget elementor-widget-heading\" data-id=\"f2cfed0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Exceptions and Additional Notes\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-43a4035 e-flex e-con-boxed e-con e-parent\" data-id=\"43a4035\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9061ff2 elementor-widget elementor-widget-text-editor\" data-id=\"9061ff2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\"><strong>Used or Altered Products:<\/strong> We cannot accept returns or exchanges for products that have been used, altered, or damaged by the customer.<\/span><\/p><p><span style=\"font-weight: 400;\"><strong>Return Shipping Costs:<\/strong> A menos que la devoluci\u00f3n se deba a un error de nuestra parte o a un producto defectuoso\/da\u00f1ado, el cliente es responsable del costo de env\u00edo de devoluci\u00f3n.<\/span><\/p><p><span style=\"font-weight: 400;\"><strong>Non-Returnable Items:<\/strong> Certain items, such as final sale or clearance items, personalized or custom-made products, and perishable goods, may not be eligible for return or exchange unless they are defective or damaged.<\/span><\/p><p><span style=\"font-weight: 400;\"><strong>Modifications to Policy:<\/strong> OSO Padel reserves the right to modify or update this Exchange &amp; Returns Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.<\/span><\/p><p style=\"text-align: center;\"><em>If you have any questions or need further assistance regarding exchanges or returns, please contact our customer service team. We are here to help you.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>POL\u00cdTICA DE CAMBIOS Y DEVOLUCIONES En OSO Padel queremos garantizar tu satisfacci\u00f3n con nuestros productos. Si necesita cambiar o devolver un art\u00edculo, revise la siguiente pol\u00edtica Cambios: Ofrecemos cambios por productos defectuosos, da\u00f1ados durante el env\u00edo o si recibi\u00f3 el art\u00edculo incorrecto. Los cambios est\u00e1n sujetos a la disponibilidad del producto. Devoluciones: Se aceptan devoluciones [&hellip;]<\/p>","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-486","page","type-page","status-publish","hentry"],"blocksy_meta":"","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>POL\u00cdTICA DE CAMBIOS Y DEVOLUCIONES - OSO Padel<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/osopadel.com\/en_us\/politica-de-cambios-y-devoluciones\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"POL\u00cdTICA DE CAMBIOS Y DEVOLUCIONES - OSO Padel\" \/>\n<meta property=\"og:description\" content=\"POL\u00cdTICA DE CAMBIOS Y DEVOLUCIONES En OSO Padel queremos garantizar tu satisfacci\u00f3n con nuestros productos. Si necesita cambiar o devolver un art\u00edculo, revise la siguiente pol\u00edtica Cambios: Ofrecemos cambios por productos defectuosos, da\u00f1ados durante el env\u00edo o si recibi\u00f3 el art\u00edculo incorrecto. Los cambios est\u00e1n sujetos a la disponibilidad del producto. 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