PRIVACY POLICY
Introduction
OSO Padel is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your personal information when you interact with our brand, products, and services. By using our website, mobile application, or other services, you consent to the terms described in this policy.
Information We Collect
Personal Information: We may collect personal information that you provide to us when you make a purchase, create an account, or contact us for support. This information may include your name, email address, phone number, billing and shipping addresses, and payment information.
Usage Information: We collect information about how you use our website and services, including your IP address, device information, browser type, pages visited, and time spent on our site.
Location Information: With your consent, we may collect your location data to provide location-based services, such as finding nearby paddle tennis courts.
How We Use Your Information
We use your personal information for the following purposes:
- To fulfill orders and process payments.
- To provide customer support and respond to your inquiries.
- To send you order updates, promotions, and newsletters (you can opt out at any time).
- To improve our products and services, including the website’s functionality and content.
- To comply with legal and regulatory requirements.
How We Share Your Information
We may share your personal information with the following entities:
- Service Providers: We share information with third-party service providers who assist us in delivering our products and services. These providers include payment processors, shipping companies, and marketing partners.
- Legal Compliance: We may disclose your information when required by law, to protect our rights and safety, or to respond to legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Your Choices
You have the following choices regarding your personal information:
- Access and Update: You can access and update your account information through your profile settings.
- Marketing Communications: You can opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
- Cookies: You can manage cookies and tracking preferences through your browser settings.
Security
We take reasonable measures to protect your personal information. However, no online data transmission is entirely secure, and we cannot guarantee the security of your data.
Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes, and the updated policy will be effective upon the revised effective date.
Contact Us
If you have questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at: info@osopadel.com